Installer Coordination Administrator

June 21

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Logo of Medical Guardian

Medical Guardian

Life Without Limits

Medical alert systems and devices • personal emergency response services • medical alarms • mobile alert systems • technology

201 - 500

Description

• Create and maintain multiple contract installer job postings. • Familiarity with each Installer Coordinator’s territory and business-level initiatives to understand and support recruiting needs. • Assist Installer Coordination team with scheduling and following up with interview candidates, and complete additional recruiting tasks as needed. • Grow and maintain exceptional knowledge of installer network web platform. • Compile, organize and upload installer onboarding documentation on installer network web platform. • Monthly documentation audit to ensure all compliance documents are on file for each installer in the network. • Strategize improvements and enhancements to streamline onboarding process. • Maintain comprehensive knowledge and documentation of compliance requirements by state, including regular review and updates of requirements in the database. • Assist Compliance team with investigation and review of agency audits related to installations. • Assist management in development and implementation of corrective action plans related to compliance audits. • Develop training documents, resources, videos, assessments and SOPs to ensure positive installer experience and maximize success. • Complete outbound calls to subset of members to ensure successful testing of equipment. • Additional tasks as needed.

Requirements

• Bachelor’s Degree or equivalent work experience. • Meticulous attention to detail. • Strong analytical skills with the ability to analyze complex data sets, draw insights and make data-driven recommendations. • Keen ability to multi-task with a sense of urgency and quickly pivot from one project to another. • Excellent communication skills with the ability to effectively convey information and insights to stakeholders at all levels of the business. • Ability to thrive in a fast-paced work environment and consistently meet or exceed personal and departmental performance goals.

Benefits

• Health Care Plan (Medical, Dental & Vision) • Paid Time Off (Vacation & Public Holidays) • Short Term & Long Term Disability • Retirement Plan (401k)

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