Clinical Consultant IV, Enabling Technologies

6 hours ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $92k - $138k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

🦅 H1B Visa Sponsor

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Medtronic

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Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

📋 Description

• Coordinate, support, and collaborate with other Enabling Technologies team members for on-site installations with our customers • Represents Medtronic during technology-enabled procedures to provide technical assistance. • Maintain system hardware and software to maximize system performance. • Installs software and hardware upgrades. • Performs system preventative maintenance. • Provides telephone clinical support to customers. • Uses UNIX/LINUX commands to modify operating files. • Fulfills Software and Service Contract obligations. • Acts as the primary Medtronic customer liaison for repair and technical support issues. • Provides timely information to the district team regarding customer concerns, issues and market opportunities. • Provide service to customers per their individual needs. • Maintains familiarity with status of calls and issues at customer sites. • Reports necessary complaints and partners with CSM to ensure full resolution • Files weekly site visit and customer contact reports for service improvement purposes • Educates and trains physicians and hospital personnel – OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies – on technical matters relating to our technology-enabled procedures. • Updates customers on tips, shortcuts and suggestions, as appropriate. • Participates in in-house sponsored customer training at designated sites for both internal and external partners • Supports more complex, new image-guided products and applications to physicians and hospital staff.

🎯 Requirements

• A High School Diploma or GED with a minimum of 11 years of clinical, medical sales or medical imaging/navigation/robotics experience; or • An Associate Degree with a minimum 9 years of clinical, medical sales or medical imaging/navigation/robotics experience; or • A Bachelor’s Degree with a minimum of 7 years of clinical, medical sales or medical imaging/navigation/robotics experience. • RT and/or MRI certification • Prior experience with Image Guided Systems • Prior experience with MRI • Operating room experience • Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)