Head of User Research

January 31

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Logo of Mercury


Banking for startups: mercury.com

201 - 500


• Be the first research hire and partner with VP of Design • Advocate for and support a culture of high quality research • Drive strategic user research to shape company-level strategy • Provide thought leadership and recommendations to the executive team • Partner with product groups to generate strategy, build roadmaps, and define success metrics • Introduce and evangelize tools for driving high quality user research • Socialize research insights across the company


• 10+ years of experience working in User Research • 3+ years of experience leading research teams in fast growing startups • Previous experience driving or guiding research that has meaningful business impact • Experience hiring, managing, and growing researchers • A track record of building strong cross functional relationships with relevant stakeholders • Built research organizations from the ground up as the first research hire (not a must, but a big plus) • A sense of humor (doesn’t have to be a good one)


• Base salary • Equity (stock options) • Benefits

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