Senior Product Manager - Account Fraud and Enablement

April 21

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

+1 more states

🏄 California – Remote 🗽 New York – Remote 🌲 Oregon – Remote

💵 $200.7k - $250.9k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Mercury

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Mercury is a financial technology company that provides online business banking services, although it is not a bank itself. It partners with FDIC-insured banks like Choice Financial Group, Column N. A. , and Evolve Bank & Trust to offer banking services. Mercury aims to simplify financial operations for startups and businesses by offering a range of services including checking and savings accounts, treasury management, corporate cards, expense management, invoicing, and accounting automations. The platform is designed to streamline various banking tasks and enhance financial workflows with features like fraud monitoring and account security. It also offers investment opportunities through its Mercury Treasury product and startup support through its Mercury Raise platform.

201 - 500 employees

Founded 2019

💳 Fintech

💸 Finance

☁️ SaaS

📋 Description

• As the Senior Product Manager for Account Fraud and Risk Enablement, you’ll build products that enable Mercury to master these tools to protect our customers and company from fraud. • You'll work cross-functionally to build 0-1 products for both end users and internal risk teams. • We are looking for someone that can lead us in redefining how risk friction is used, measured, and optimized to unlock a magical banking experience. • Your main tasks include designing the strategic vision for risk enablement, developing customer self-service resolution paths, and establishing metrics to measure effectiveness.

🎯 Requirements

• 7+ years of product management experience, ideally with experience in financial risk systems or anti-fraud infrastructure. • Deep understanding of how friction points affect customer experience and customer retention metrics. • Experience working with automated decisioning systems using multiple data inputs and complex rule engines. • Proficiency in understanding risk data and identifying patterns that can be operationalized into product improvements. • Strong track record of cross-functional leadership, particularly in navigating tradeoffs between risk, compliance, and customer experience priorities. • Exceptional communication skills that allow you to translate complex risk concepts into actionable product strategies. • Comfort with ambiguity and ability to make balanced decisions with imperfect information.

🏖️ Benefits

• The total rewards package at Mercury includes base salary, equity (stock options), and benefits. • Our salary and equity ranges are highly competitive within the SaaS and fintech industry. • New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. • Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. • We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.