Field Engineer

July 6

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FORTNA

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FORTNA is a company that specializes in warehouse optimization, design, and automation services. They leverage proprietary processes, tools, and algorithms to design and deliver solutions that incorporate the best-fit automation technologies and intelligent software for supply chain operations. By focusing on unique industry challenges, FORTNA provides comprehensive and data-driven solutions aimed at improving operational efficiency and profitability across various sectors.

1001 - 5000 employees

🛍️ eCommerce

💰 Private Equity Round on 2019-03

📋 Description

• Role Overview: As a Field Service Technician at Fortna, you will be instrumental in ensuring the optimal performance of our automated systems and equipment across various client sites in the Netherlands. • Key Responsibilities: Installation & Commissioning: Set up and calibrate Fortna's automated systems, ensuring seamless integration and functionality at client sites. • Maintenance & Repairs: Conduct routine preventive maintenance and address any mechanical or electrical issues to minimize downtime. • Technical Support: Provide on-site and remote support to clients, ensuring prompt resolution of technical challenges. • Documentation: Maintain accurate records of service activities, including maintenance logs, repair reports, and client communications. • Client Training: Educate clients on system operations, maintenance procedures, and safety protocols to ensure optimal usage. • Collaboration: Work closely with engineering and support teams to relay client feedback and contribute to continuous improvement initiatives.

🎯 Requirements

• Education: MBO level 4 or higher in Mechatronics, Electrical Engineering, or a related field. • Experience: Minimum of 3 years in field service, preferably within warehouse automation, conveyor systems, or robotics. • Technical Skills: Proficient in reading mechanical and electrical schematics; adept at using diagnostic tools and software. • Language Proficiency: Fluent in English; proficiency in Dutch is highly advantageous. • Mobility: Valid driver's license and willingness to travel extensively within the Netherlands. • Certifications: safety certifications (e.g., VCA). • Software Knowledge: Familiarity with industrial control systems and software applications like MS Office and PLC's. • Soft Skills: Strong problem-solving abilities, excellent communication skills, and a proactive approach to challenges.

🏖️ Benefits

• Professional Development: Access to training programs, mentorship, and opportunities for career advancement. • Work Environment: A collaborative and inclusive culture that values innovation and continuous improvement. • Compensation: Competitive salary packages with benefits aligned to Dutch labor standards. • Tools & Equipment: Provision of high-quality tools, workwear, and a fully equipped mobile workshop.