Strategic Account Manager – Government

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6 hours ago

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Miro

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SaaS • Productivity • Artificial Intelligence

Miro is an AI-powered collaboration platform designed to help teams streamline their innovation processes, from initial idea to final outcome. With over 80 million users and 250,000 companies using its services, Miro provides a versatile workspace for organizing project information, creating interactive prototypes, structured briefs, project plans, and diagrams. It integrates with tools like Google, Microsoft, Adobe, and Jira, enhancing productivity and collaboration across various functions including product development, UX design, engineering, marketing, IT, and more. Miro's Intelligent Canvas offers an adaptable environment for brainstorming, project management, and execution, supported by AI features like rapid prototyping and decision-making assistance. Its robust security and governance controls ensure the protection of users' intellectual property. Miro caters to organizations of all sizes, providing customizable templates and numerous integrations to fit diverse workflow needs.

1001 - 5000 employees

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

💰 $400M Series C on 2022-01

📋 Description

• Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growth. • Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisor. • Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value. • Lead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and close. • Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals. • Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs. • Develop Miro’s brand in state government through events and partnering with industry bodies • Drive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipeline

🎯 Requirements

• 8+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accounts. • Proven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growth. • Experience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$150k+ ACV range). • Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executives. • Excellent discovery, strategic account planning, and value selling skills. • Proficiency in applying a structured sales or account management methodology ie. MEDDPICC, Miller Heiman • Collaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teams. • Alignment with Miro's Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer success.

🏖️ Benefits

• Competitive equity package • Private health insurance program • Salary continuance insurance and Life insurance coverage • Free lunches on in-hub days with fully stocked snacks and drinks • Wellbeing benefit and WFH equipment allowance • Annual learning and development allowance to grow your skills and career • Opportunity to work for a globally diverse team