Staff Solutions Engineer, Firefox Enterprise

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Mozilla

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Partner with Sales to support strategic enterprise opportunities. • Lead technical discovery and solution design with customers and partners. • Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology. • Own the relationship to the customer’s technical counterparts during and after the sales process. • Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit. • Design and support pilots, proofs of concept, and rollout plans. • Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments. • Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks. • Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements. • Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials. • Support and enable partners involved in deployment, integration, and customer success. • Champion Mozilla’s values of openness, trust, and user agency in every customer interaction.

🎯 Requirements

• Significant experience (7+ years) in a Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role. • Ideally deep knowledge of the French IT landscape, particularly within the public sector, financial services, or OIVs (Critical Infrastructure) operators. • Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure. • Hands-on knowledge of: • Windows enterprise deployment • GPO / MDM / policy management • certificates / PKI / TLS / proxies • SSO / MFA / IdP integrations • SIEM / DLP / CASB ecosystems • Kubernetes / Helm for customer-operated environments. • Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments. • Ability to translate complex regulatory requirements into technical configurations and sales evidence. • Ability to communicate clearly with both technical teams and senior stakeholders. • Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence. • Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area. • Must be willing and able to occasionally accommodate collaboration and meetings aligned with U.S. business hours. • Strong written and verbal communication skills in English. • Native-level fluency in French.

🏖️ Benefits

• Rich medical, dental, and vision coverage • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) • Quarterly all-company wellness days where everyone takes a pause together • Country specific holidays plus a day off for your birthday • One-time home office stipend • Annual professional development budget • Quarterly well-being stipend • Considerable paid parental leave • Employee referral bonus program • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)