NBCUniversal
10,000+ employees
Founded 2004
📱 Media
Media • Entertainment
NBCUniversal is a leading global media and entertainment company known for creating and distributing content across a variety of platforms. With over 100 years of experience, it is a part of Comcast and encompasses brands like Peacock, NBC Sports, and many others to educate, entertain, and empower audiences around the world. The company is involved in television broadcasting, film production, and theme parks, and is also recognized for its initiatives in technology and corporate social responsibility. NBCUniversal is committed to innovation and social impact, making it a vibrant workplace for media and tech professionals.
Retention Sales
Job not on LinkedIn
🔥 3 minutes ago
🏄 California – Remote
💵 $17 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🤑 Sales
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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NBCUniversal
10,000+ employees
Founded 2004
📱 Media
Media • Entertainment
NBCUniversal is a leading global media and entertainment company known for creating and distributing content across a variety of platforms. With over 100 years of experience, it is a part of Comcast and encompasses brands like Peacock, NBC Sports, and many others to educate, entertain, and empower audiences around the world. The company is involved in television broadcasting, film production, and theme parks, and is also recognized for its initiatives in technology and corporate social responsibility. NBCUniversal is committed to innovation and social impact, making it a vibrant workplace for media and tech professionals.
📋 Description
• Support Comcast Business Services to retain existing customers • Use active listening and empathy to resolve customer issues • Communicate with various departments to rectify customer issues • Offer product bundles and price points to minimize churn • Contact clients at high propensity churn points • Meet or exceed retention goals for all product lines • Collaborate on customer satisfaction campaigns and initiatives
🎯 Requirements
• High School Diploma / GED • 2-5 Years relevant work experience • Billing Tools • Inbound/Outbound Call Center Proficiency • MS Suite Proficiency • MS Teams Proficiency • MS Outlook Proficiency • Sales - Customer Accounts required
🏖️ Benefits
• Best-in-class Benefits • Support you physically, financially and emotionally through the big milestones and in your everyday life.
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