Technical Support – Livestock

5 hours ago

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Nedap

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B2B • SaaS • Hardware

Nedap is a Dutch technology company that develops Digital Twin solutions combining IoT hardware, RFID, computer vision, AI and cloud-based software (SaaS) to provide real-time operational insights and automation. It serves business clients in healthcare, livestock/agriculture, retail and security, helping optimize operations, improve care and animal welfare, reduce waste, and manage people flow. Nedap focuses on long-term, sustainable "Technology for Life" through integrated hardware and software solutions that enable data-driven decision making and operational efficiency.

1001 - 5000 employees

Founded 1929

🤝 B2B

☁️ SaaS

🔧 Hardware

📋 Description

• Support partners remotely and on-site at dairy-farms with product-related questions, troubleshooting and technical configurations; • Perform on-farm Installations and commissioning for Nedap’s suite of technologies with primary focus on SmartSight vision technology • Deliver clear product installation training, enabling partners to deploy our solutions with confidence; • Create training materials and technical documentation that support both partners and internal teams; • Act as a bridge between product development and end users, ensuring feedback is captured and communicated. • Contribute to an excellent customer experience through clear, timely, and helpful communication.

🎯 Requirements

• Extensive hands-on experience working with large US dairy farms (required) • A strong affinity with technology, including computer vision. • Ability to work independently as well as collaboratively within a team • Minimum 3 years of experience in technical support in large dairy operations. • Willingness to support clients and partners remotely or on-site when needed. • Candidates must hold a valid U.S. driver’s license and be eligible for U.S. employment. • Candidates must be able to stand, sit, type, view monitor(s), use phone or other communication devices, safely lift 10-30 lbs.

🏖️ Benefits

• Health, dental, and vision insurance • 401(k) with company match • Life, LTD and STD insurance coverages • Flexible work hours and remote options • Paid time off (PTO) and parental leave • A professional environment that supports personal and professional growth