Account Executive - Actimize (MM)

June 18

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NICE

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NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• The NiCEActimize Premier team is currently seeking a motivated, seasoned, hands-on Account Executive to manage strategic accounts in the Mid-Market. • Our Account Executives are hunters that are the first and primary customer point of contact selling into this account base, mainly focusing on Cloud solutions. • As an Account Executive you will expand our SaaS product saturation in the territory, build the customer base in untapped markets and displace NiCEActimize Premier’s competitors while holding their own account base. • Extensive strategic development and deployment of the organizational sales strategy as well as best practices methodologies that demonstrate NiCEActimize’s extensive capabilities as an advanced solution provider in a cloud, SaaS, environment. • Experience with longer sales cycle opportunities with ACV deals over $500k. • Leverage sales and account management experience to drive exceptional sales process and performance management within their TAM. • Deep understanding of the qualitative strategies and initiatives of market, including an understanding of the performance metrics or KPIs that will be used to measure the success of execution. • Drive and develop account relationships that position NiCEActimize Premier capabilities in anticipation of customer’s business strategies and goals. • Consult and plan with internal sales partners and develop methods to address and resolve account challenges. • Confidently speak in detail regarding NiCEActimize Premier products while working in deep collaboration when necessary with the functional, industry or technical partners. • When necessary engage internal team, partners, and internal company resources in creating and executing account migration strategy into the Cloud. • Provide critical insights to prospects and customers that generate best-in-class credibility and contribute to a market leadership position for the company. • Drive the analysis of customer’s business situations from multiple viewpoints to identify gaps and new opportunities. • Create and execute high revenue, multi-year relationships with new customers. • Communicate information about internal changes and actions while protecting customer from negative impact. • Coordinate and lead the sales, presales, engineering and support efforts for the account to achieve business goals.

🎯 Requirements

• BA or BS from an accredited university in a Business, Sales or Marketing field or equivalent relevant experience. • At least 5 years of experience selling multiple software products and services into sophisticated financial services accounts. • Exceptional communication and presentations skills that build confidence and credibility. Highly articulate and able to confidently explain complex models in a clear simplified manner. • Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of solutions. • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results. • Able to manage multiple, complex sales opportunities simultaneously. • Domain expertise preferred • Travel up to 50%.