Lead DevOps Engineer, 6:00 PM - 2:00 AM Shift

🕒 Yesterday

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• The DevOps Engineer works as an integrated part of a software engineering team • Facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability • Defining and developing continuous integration and deployment pipelines • Building Infrastructure as Code • Coordinating build and release activities with other stakeholders • Managing day to day operations of release pipelines, build tools, and source control software and resources • Troubleshooting & responding to downtime, performance degradation and outside attacks • Performing ongoing maintenance and upgrades of DevOps systems • Identifying, researching, and prototyping new technologies to improve DevOps processes

🎯 Requirements

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required. • 1-3 years of experience as a contributor on a software development team • Experience working with distributed source control systems, preferably with GitHub or BitBucket • Experience writing scripting languages, such as Python, Perl, Powershell • Deep knowledge and understanding in database administration, Layer 2 and Layer 3 networking administration, Voice Over IP administration, Operating Systems.

🏖️ Benefits

• Join an ever-growing, market disrupting, global company • Fast-paced, collaborative, and creative environment • Endless internal career opportunities across multiple roles, disciplines, domains, and locations • Health insurance, retirement plans, paid time off, flexible work arrangements, professional development, bonuses (details not listed)