Senior Sales Analyst, Compensation, Financial and Data

June 10

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NICE

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NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• Translate customer business requirements into technical designs and product configurations. • Analyze sales performance and incentive compensation data to identify trends and insights that drive business decisions. • Implement, maintain, and enhance financial models to support sales compensation structures and forecast financial impact. • Collaborate with internal stakeholders and teams as well as external customers to ensure accurate incentive compensation calculations and reporting. • Design and generate reports and dashboards to track key performance metrics and support leadership in strategic decision-making. • Validate data integrity and troubleshoot discrepancies by leveraging SQL, Excel, and other data analysis tools. • Assist in developing, testing, and implementing system enhancements related to compensation processes and financial reporting. • Provide recommendations for improving incentive structures based on data-driven analysis. • Ensure compliance with internal policies and external regulations related to sales compensation and financial reporting. • Contribute to the team’s continual improvement process • Up to 10% travel will be required

🎯 Requirements

• Minimum of 5 years of experience in finance, data analysis, or sales / incentive compensation roles. • Strong analytical skills with a deep understanding of financial principles and data interpretation. • Advanced proficiency in Excel (e.g., pivot tables, VLOOKUP, macros) and experience with SQL for querying databases. • Experience with business intelligence and reporting tools such as MicroStrategy, Power BI, or similar platforms. • Understanding of sales compensation models and their financial impact. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Strong communication and collaboration skills to work effectively with cross-functional teams. • Excellent customer facing skills, ability to set own task lists and time lines. • Bachelor's degree in Finance, Economics, Data Science, or a related field.