(Remote) Administrative Support Specialist

August 27

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Description

• Communicate effectively with gig workers to inform them of available shifts and opportunities in real-time. • Address gig worker queries and provide comprehensive support through various channels, including email, chat, and phone communication. • Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences. • Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers. • Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks. • Collaborate with internal teams to facilitate seamless communication and streamline processes. • Contribute to ongoing improvements of the gig worker experience by providing feedback and insights.

Requirements

• Proven experience in administrative support roles, preferably in the staffing and recruiting industry. • Proficient computer skills, including experience with Microsoft Office Suite and CRM software. • Strong organizational and time management skills with the ability to manage multiple tasks simultaneously. • Excellent communication skills, both written and verbal, to effectively interact with gig workers. • Detail-oriented mindset with a high level of accuracy in data entry and record-keeping. • Ability to work independently and remotely, demonstrating self-motivation and initiative. • Flexibility and adaptability to thrive in a fast-paced, dynamic environment.