Analyst, Account Recovery Management

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Nuvei

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

💳 Fintech

🛍️ eCommerce

🎮 Gaming

💰 $500M Post-IPO Secondary on 2021-05

Fintech • eCommerce • Gaming

Nuvei is a payment technology company specializing in providing seamless and innovative payment solutions for businesses across various industries. It offers a range of services including pay-ins, payouts, global acquiring, bank transfers, real-time payments, and alternative payment methods. Nuvei also focuses on authorization optimization, fraud & risk management, chargeback resolution, and currency management. With integration options tailored for online retail, financial services, and gaming platforms, Nuvei supports businesses in maximizing their revenue and optimizing their tech stack. The company's global platform encompasses more than 700 diverse payment options, making it a trusted partner for both small to medium-sized businesses and large enterprises.

📋 Description

• Identifying rejects using back-end reporting and settlement systems (e.g. e-connections and Green screens) • Placing merchants on hold and monitoring hold accounts • Updating multiple Internal CRM and tracking databases when rejects are reprocessed • Creating reports using Excel • Communicating with merchants • Fixing rejects and resubmitting to get funds, requiring detail oriented and logical reasoning • Updating bank account information • Any other tasks as assigned

🎯 Requirements

• Minimum 1 year experience within Credit Card processing industry, banking experience is a plus (preferably ACH) • Good practical knowledge of Excel and MS Access • Customer service experience • Sound judgment, strong problem solving and analytical skills • Excellent written and verbal communication skills in English and French (a must) • Resourceful person who can take initiative • Ability to work in a fast paced growing environment

🏖️ Benefits

• **Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.**