Senior Product Manager

April 5

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Okendo

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The customer marketing platform that builds connections between consumers and the brands they love.

ecommerce • social commerce • customer experience • customer engagement • customer reviews

11 - 50

💰 $26M Series A on 2022-07

Description

• Reporting directly to the Head of Product, the Senior Product Manager will develop and lead key product areas within the Okendo Platform. You will bring creativity, strategic thinking and a data driven mindset to deliver impactful products to customers. You will influence and collaborate deeply with the broader functional areas within the organisation. • How you'll create impact: • Product: You will conduct continuous product discovery to identify customer problems and turn those insights into a long term product strategy that you will execute on to build products that delight customers • Data and Metrics: You'll define success metrics for your product area, and drive alignment for all product efforts to those measures • Leadership: You'll lean on your leadership skills to navigate ambiguous green field product opportunities by applying data analysis, critical thinking and creativity to craft a product vision • Collaboration: You will work with Engineering, Design, Product Marketing, Customer Success, Support and Content teams to create compelling product offerings. • Communication: You'll motivate and influence key stakeholders, drive buy-in for your ideas, and tell exceptional stories around why and what we should build • 1-Month Success • Understand the intricacies of Okendo’s platform offering, the market landscape, the business domain and KPIs • Meet your team - the engineering pod members and the product team • Know who your key stakeholders are and start interacting with them • Get familiar with the current product roadmap and start leaning in • 6-Month Success • You have delivered planned initiatives on the product roadmap • You understand the importance of zero/first party data and are starting to identify product opportunities on how best merchants can make use of that data • You have employed continuous discovery and developed a deep understanding of who the customers are, their needs and pain points. • You have showcased the ability to consistently measure, learn and iterate on product features • You work well with your peer groups and stakeholder groups • 1-Year Success • You actively contribute to the product strategy with impactful and innovative ideas and make a case for why the product should take a certain direction • You deeply care about product KPIs and actively build a product strategy around moving the needle • You understand the eCommerce landscape and can anticipate trends • WorkPlace Benefits: • Highly competitive compensation package. • Generous PTO and vacation policy. • Join an experienced, talented, and highly motivated team. • Exposure to the biggest and best eCommerce brands globally. • Flexible hybrid working model with the convenience of a Sydney CBD office

Requirements

• Experience: You have 5+ years in a product management role at a SaaS product-led company demonstrating the ability to drive meaningful outcomes. • Product Management: You have strong customer empathy and employ qualitative and quantitative methods to understand customer problems and needs to ensure product/market fit. You thoroughly evaluate the market, competitor and commercial landscape to offer differentiated products. You have an excellent understanding of product tools, E2E product lifecycle and product practices. You have strong attention to detail, focus on quality and timely execution. • Collaboration: You have a strong collaborative work style and background with ability to lead and facilitate cross-functional workshops to drive outcomes. You can logically negotiate and influence stakeholders on all things product • Communication: You are a great communicator and storyteller who can articulate ideas clearly and succinctly(both verbal and written) while influencing a diverse group of stakeholders.

Benefits

• Highly competitive compensation package. • Generous PTO and vacation policy. • Join an experienced, talented, and highly motivated team. • Exposure to the biggest and best eCommerce brands globally. • Flexible hybrid working model with the convenience of a Sydney CBD office