Digital Learning Experience Design Manager

5 hours ago

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YPO

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B2B • SaaS • Marketing

YPO is a company that provides dynamic URL shortening, QR code generation, analytics, and comprehensive link management solutions for businesses. The company's products include branded links, mobile links, and UTM campaigns, offering integrations and APIs to enhance customer engagement across various industries such as retail, consumer goods, media, tech, and professional services. With a focus on data-driven solutions, YPO aims to streamline operations and improve user experience for its diverse clientele worldwide.

201 - 500 employees

🤝 B2B

☁️ SaaS

📋 Description

• Manage the CMS, ensuring it supports content scalability, intuitive user experience, and seamless integration of learning assets • Identify gaps in existing CMS components; lead the ideation, design, prototyping, and integration of new components in partnership with IT and internal stakeholders • Deliver recurring presentations and demos to internal teams showcasing new tools, platforms, or digital strategies that support content creation and enhance member learning engagement • Identify and implement innovative approaches to digital learning to enhance Learning content, including AI integration, gamified experiences, and personalized pathways for in-person and digital programs • Partner with internal teams to operationalize their ideas by offering creative consultation, identifying appropriate digital tools, and supporting the creation of engaging content and gamified elements • Leverage content analytics, engagement metrics, and user feedback to identify underperforming digital content; implement data-driven improvements to increase effectiveness and accessibility • Work with Learning Operations to establish and manage an intake process for digital learning support requests from internal teams, ensuring alignment with platform capabilities, timelines, and best practices • Collaborate with the Learning team to embed digital components into live events and programs—supporting pre-event preparation, real-time participation, and post-event reinforcement • Design and launch guided, self-paced learning paths for members that align with key interests, leadership goals, and executive schedules

🎯 Requirements

• 5+ years of experience in digital learning, learning experience design, CMS management, or instructional technology • Proven experience leading content system evolution or digital platform improvements across departments or projects • Strong working knowledge of tools such as Figma, Miro, Airtable, and LMS platforms • Experience in designing or supporting gamified, AI-enhanced, or modular content solutions • Demonstrated ability to implement and manage creative workflows for content development and experimentation • Experience analyzing engagement data and using metrics to guide decisions around UX, accessibility, and content structure • Bachelor's degree or equivalent experience in instructional design, UX/UI, digital media, educational technology, or a related field.

🏖️ Benefits

• Ability to work flexible and/or extended hours as needed to accommodate members and team members in multiple time zones • Ability to work for extended hours at a computer screen • Willingness and ability to travel, domestically and internationally, without restrictions, up to 20% per year