Outsourced Staff
B2B • SaaS • HR Tech
Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients.
Senior Appointment Setter – Outbound Caller
Job not on LinkedIn
4 hours ago
Outsourced Staff
B2B • SaaS • HR Tech
Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients.
📋 Description
• Call leads daily using Close.io dialer (or similar calling software) • Engage prospects in a polite, friendly, respectful, and welcoming manner. • Clearly introduce MacroActive and guide conversations naturally and confidently. • Identify prospects who are open to discussing their business goals and online growth opportunities. • Use Gong (or similar call-recording software) for call recording, coaching, and performance tracking. • Secure 45-minute appointments for the sales team. • Match each prospect with an available Sales Team calendar slot. • Confirm appointments and ensure prospects know who they’ll be speaking with and why. • Send reminders and follow-up messages on the day of the call. • Follow up with engaged but unbooked prospects. Conduct outbound calls to re-engage warm leads from the 40,000-contact database and secure appointments. • Log all calls, notes, outcomes, and appointment details in HubSpot (or other CRM tools). • Reschedule no-shows or cancellations as required. • Maintain accurate daily records and call disposition tracking. • Keep the Sales Team calendar consistently filled with high-quality appointments. • Collaborate closely with teammates and communicate updates effectively. • Represent the company with professionalism, positivity, and warmth. • Identify low-quality leads and redirect them to www.VIP.coach when appropriate. • Participate in coaching sessions based on call reviews from Gong.
🎯 Requirements
• Fluent English communication (clear, friendly, confident). • Warm, welcoming, and persuasive phone manner. • Comfortable making high-volume outbound calls daily. • Experience with Close.io, HubSpot, Gong or similar tools (preferred). • Highly organised with excellent attention to detail. • Experience in appointment setting, telesales, lead generation, or customer engagement. • Coachable, driven, and motivated. • Reliable internet and professional remote setup.
🏖️ Benefits
• Performance-based incentives tied to measurable outcomes
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