Client Account Manager

April 16

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Logo of Ovation Healthcare

Ovation Healthcare

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

revenue cycle • clinical services • supply chain • hospital management • hospital operations

201 - 500 employees

Founded 45 years

⚕️ Healthcare Insurance

☁️ SaaS

📚 Education

📋 Description

• Ensure clients receive exceptional services while supporting business goals and vision. • Build strong relationships with clients during the implementation stage. • Act as the primary contact for solution-specific set-up. • Foster trust and open communication for a positive client experience. • Oversee and support a team of client service representatives, providing training and development to enhance performance and satisfaction.

🎯 Requirements

• You must have a minimum of 3 years experience managing accounts in the Revenue Cycle Management space. • Proven leadership and issue resolution abilities. • Strong software/technology acumen and understanding, including basic database principles and data exchange formats. • Knowledge of HIPAA regulations and healthcare terminology. • Proficiency with Microsoft Office Suite. • Good written and oral communication skills; team player. • Experience with EDI and/or healthcare transactions desired. • Preferred Knowledge: Experience with systems - EPIC, Cerner, Allscripts, etc. • Knowledge of payer/hospital contracts, healthcare code sets, and RCM analysis.

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