Multilingual Customer Support Representative – German, Brazilian Portuguese, English

Job not on LinkedIn

🕒 April 22

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PAJ

WebsiteLinkedInAll Job Openings

1 - 10 employees

PAJ est un collectif de jeunes consultants et chercheurs regroupés autour d'un intérêt commun pour le travail, sa réalité, ses évolutions et les enjeux qu'il soulève.

📋 Description

• Serve as the first point of contact and reach out to customers when a tracker triggers an alarm, always maintaining calm, empathy, and clarity. • Handle inquiries via phone, chat, and email, providing practical, customer-focused solutions. • Accurately record and document each interaction, ensuring information is complete for the next representative.

🎯 Requirements

• Fluency in German and Portuguese, and professional communication skills in English. • Empathetic, clear, and positive communication. • Team player mindset and willingness to collaborate with international colleagues. • Ability to remain calm and professional under pressure. • Commitment to delivering high-quality service, both spoken and written.

🏖️ Benefits

• Remote work with a service contract (PJ or freelancer), compliant with Brazilian regulations. • Modern tools: training, support, and technology to help you perform at your best. • Collaborative environment: we work as a team and support each other, especially during challenging moments. • Growth and clarity: well-defined processes, continuous feedback, and real development opportunities. • Real impact: every call is an opportunity to help someone protect what they value.