PATH ARC

Customer Success & Support

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. • Must be willing to listen, learn, and resolve any customer inquiry. • Customer Service Job Duties and Responsibilities • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems • Ability to learn and follow all customer service procedures and policies • Strive to meet and go above personal and team target goals • Record, organize and file customer interactions and account changes • Able to up-sell if needed • Able to schedule call back and appoints to resolve customer needs

Customer Service (remote work , no vaccination required)

• Inbound and outbound calling
• Scheduling appointments with clients who request our benefits
• Presenting and explaining insurance products and benefits packages over Zoom video call
• Sell and up sell insurance to new and existing clients
• Completing applications for insurance products
• Report daily numbers
• Attend optional training classes
• Completing tasks that an underwriter requires to get the client approved for the coverage

Remote Benefits Customer Service Coordinator

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
 • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
 • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
 • Ability to learn and follow all customer service procedures and policies
 • Strive to meet and go above personal and team target goals
 • Record, organize and file customer interactions and account changes
 • Able to up-sell if needed
 • Able to schedule call back and appoints to resolve customer needs

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appointments to resolve customer needs
• Customer Service Job Requirements and Qualifications
• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution
• MUST RESIDE IN CALIFORNIA

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
   - Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
   - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
   - Ability to learn and follow all customer service procedures and policies
   - Strive to meet and go above personal and team target goals
   - Record, organize and file customer interactions and account changes
   - Able to up-sell if needed
   - Able to schedule call back and appointments to resolve customer needs

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appointments to resolve customer needs

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
• Ability to learn and follow all customer service procedures and policies.
• Strive to meet and go above personal and team target goals.
• Record, organize and file customer interactions and account changes.
• Able to up-sell if needed.
• Able to schedule call back and appoints to resolve customer needs.
• Previous experience in customer support, client services, sales, or a related field.
• Excellent at communicating over the phone and other communication platforms.
• Basic computer skills and experience.
• Able to multitask.
• Excellent time management and prioritization skills.
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution.
• MUST RESIDE IN CALIFORNIA

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities

• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appoints to resolve customer needs

• Customer Service Job Requirements and Qualifications

• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution
• MUST RESIDE IN CALIFORNIA

Customer Service (remote work )

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Customer Service Job Duties and Responsibilities
   - Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
   - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
   - Ability to learn and follow all customer service procedures and policies
   - Strive to meet and go above personal and team target goals
   - Record, organize and file customer interactions and account changes
   - Able to up-sell if needed
   - Able to schedule call back and appointments to resolve customer needs
• Customer Service Job Requirements and Qualifications
   - Previous experience in customer support, client services, sales, or a related field
   - Excellent at communicating over the phone and other communication platforms
   - Basic computer skills and experience
   - Able to multitask
   - Excellent time management and prioritization skills
   - Ability to listen actively, relay information, and answer questions and/or concerns.
   - Customer-focused for positive customer experience and resolution
   - MUST RESIDE IN CALIFORNIA

• Coordinate benefits for labor unions, credit unions, and associations
• Educate members on available benefits
• Work with police departments, firefighters, teachers, postal workers and other labor unions

Customer Service ( remote work )

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
  - Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  - Ability to learn and follow all customer service procedures and policies
  - Strive to meet and go above personal and team target goals
  - Record, organize and file customer interactions and account changes
  - Able to up-sell if needed
  - Able to schedule call back and appoints to resolve customer needs
• Customer Service Job Requirements and Qualifications
  - Previous experience in customer support, client services, sales, or a related field
  - Excellent at communicating over the phone and other communication platforms
  - Basic computer skills and experience
  - Able to multitask
  - Excellent time management and prioritization skills
  - Ability to listen actively, relay information, and answer questions and/or concerns.
  - Customer-focused for positive customer experience and resolution
  - MUST RESIDE IN CALIFORNIA

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
   - Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
   - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
   - Ability to learn and follow all customer service procedures and policies
   - Strive to meet and go above personal and team target goals
   - Record, organize and file customer interactions and account changes
   - Able to up-sell if needed
   - Able to schedule call back and appoints to resolve customer needs
• Customer Service Job Requirements and Qualifications
   - Previous experience in customer support, client services, sales, or a related field
   - Excellent at communicating over the phone and other communication platforms
   - Basic computer skills and experience
   - Able to multitask
   - Excellent time management and prioritization skills
   - Ability to listen actively, relay information, and answer questions and/or concerns.
   - Customer-focused for positive customer experience and resolution
• MUST RESIDE IN CALIFORNIA

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
  - Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  - Ability to learn and follow all customer service procedures and policies
  - Strive to meet and go above personal and team target goals
  - Record, organize and file customer interactions and account changes
  - Able to up-sell if needed
  - Able to schedule call back and appointments to resolve customer needs
• Customer Service Job Requirements and Qualifications
  - Previous experience in customer support, client services, sales, or a related field
  - Excellent at communicating over the phone and other communication platforms
  - Basic computer skills and experience
  - Able to multitask
  - Excellent time management and prioritization skills
  - Ability to listen actively, relay information, and answer questions and/or concerns.
  - Customer-focused for a positive customer experience and resolution
  - MUST RESIDE IN CALIFORNIA

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appointments to resolve customer needs
• Customer-focused for positive customer experience and resolution
• Remote Position(s) available (work from home)

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
   - Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
   - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
   - Ability to learn and follow all customer service procedures and policies
   - Strive to meet and go above personal and team target goals
   - Record, organize and file customer interactions and account changes
   - Able to up-sell if needed
   - Able to schedule call back and appointments to resolve customer needs
• Customer Service Job Requirements and Qualifications
   - Previous experience in customer support, client services, sales, or a related field
   - Excellent at communicating over the phone and other communication platforms
   - Basic computer skills and experience
   - Able to multitask
   - Excellent time management and prioritization skills
   - Ability to listen actively, relay information, and answer questions and/or concerns.
   - Customer-focused for positive customer experience and resolution
   - MUST RESIDE IN CALIFORNIA

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
• Ability to learn and follow all customer service procedures and policies.
• Strive to meet and go above personal and team target goals.
• Record, organize and file customer interactions and account changes.
• Able to up-sell if needed.
• Able to schedule call back and appoints to resolve customer needs.
• Previous experience in customer support, client services, sales, or a related field.
• Excellent at communicating over the phone and other communication platforms.
• Basic computer skills and experience.
• Able to multitask.
• Excellent time management and prioritization skills.
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution.
• MUST RESIDE IN CALIFORNIA.

• The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.
• Must be willing to listen, learn, and resolve any customer inquiry.
• Customer Service Job Duties and Responsibilities
  - Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  - Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  - Ability to learn and follow all customer service procedures and policies
  - Strive to meet and go above personal and team target goals
  - Record, organize and file customer interactions and account changes
  - Able to up-sell if needed
  - Able to schedule call back and appoints to resolve customer needs
• Customer Service Job Requirements and Qualifications
  - Previous experience in customer support, client services, sales, or a related field
  - Excellent at communicating over the phone and other communication platforms
  - Basic computer skills and experience
  - Able to multitask
  - Excellent time management and prioritization skills
  - Ability to listen actively, relay information, and answer questions and/or concerns.
  - Customer-focused for positive customer experience and resolution
  - MUST RESIDE IN CALIFORNIA

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Customer Service (remote work , no vaccination required)

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