Business Automation - AI Strategist

June 13

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Peek

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Peek is a company that specializes in offering a wide range of experiences and activities for travelers and adventure seekers. Their platform allows users to discover and book various tours and activities such as snorkeling, ATV rides, kayak rentals, art experiences, food tours, and more across numerous global destinations like the Cayman Islands, Sint Maarten, San Diego, and many others. Peek also provides 'Peek Pro,' a service tailored for businesses to manage bookings. The company emphasizes user-friendly interfaces to filter by top-rated activities and provides detailed booking information to enhance the travel experience for over 25 million customers.

Travel • Tours & Activities • Reservation Software • Technology

51 - 200 employees

Founded 2012

🏪 Marketplace

🛍️ eCommerce

💰 $80M Series C on 2021-11

📋 Description

• With over $3 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more. • The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. • Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology. • Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond. • Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences. • In 2021, Peek was not only recognized with a coveted position on Forbes America's Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award. • And the accolades don't stop there! We're ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023! • Identify and prioritize automation and AI opportunities across Support, Ops, Product, and Sales teams. • Build AI-powered tools and integrations using LLMs and APIs — from quick prototypes to internal tools in production. • Work with a variety of data types — text (80%), and occasionally audio, video, or image content (20%) — depending on use cases. • Act as an internal AI consultant, guiding teams on what’s possible and where to start. • Evaluate and integrate third-party AI tools where relevant. • Create and share internal AI best practices, documentation, and team trainings. • Stay current on LLMs, NLP, and automation trends, and bring in what’s useful. • Partner with leadership to help shape our AI roadmap, with a strong focus on near-term impact.

🎯 Requirements

• You come from a BizOps, Operations, Analytics, or Product background. • You've worked in fast-paced tech environments (startups or growth-stage companies) where figuring things out and driving impact mattered more than fancy titles. • You’ve used tools like OpenAI, Gemini, Claude, or Zapier AI to solve real problems or automate workflows. • You’re comfortable with Python or JavaScript — not a full-stack engineer, but able to build, connect, and ship things that work. • You’re outcome-driven: you focus on solving business problems, not training models from scratch. • You’re curious and scrappy, and you learn as you go — even without a clear playbook. • You can communicate complex AI concepts clearly to business teams and enjoy helping others learn. • 3–4 years of professional experience, ideally starting in ops/analytics and transitioning into AI-driven work. • Hands-on experience with OpenAI, LangChain, Zapier, or custom Python/JS scripts. • A strong understanding of business needs and how to use AI to meet them. • Comfortable building and shipping tools independently, without needing a full engineering team. • Strong collaboration and communication skills in a remote environment. • A proactive mindset — you see inefficiencies and jump in to solve them. • English is our business language and proficiency is required

🏖️ Benefits

• full health care, dental, and vision plans • paid parental leave • company recharge at the end of the year • competitive compensation packages that include significant equity upside