Call Center Agent

February 5

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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PerunHR

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PerunHR is a talent acquisition and recruitment consulting company founded by Stefan Markovic. With over 8 years of industry experience, Stefan offers a range of services, including recruitment process outsourcing (RPO), business process outsourcing (BPO), resume optimization, and job description creation. PerunHR prioritizes personalized service, tailoring their solutions to meet the unique needs of each client while continuously innovating to adapt to the evolving business landscape.

recruiting • sourcing • interviewing • assessment • candidate screening

2 - 10 employees

Founded 2021

👥 HR Tech

🎯 Recruitment

🤝 B2B

📋 Description

• Customer Care Representative Full-Time • 100% Remote -- work from home! • Answer customers' inquiries with exceptional customer service skills • Delivers quality customer satisfaction with every contact • Meets key individual productivity metrics in line with department goals • Displays understanding and follow through with policies and guidelines • Communicate to management regarding issues • Other duties as assigned

🎯 Requirements

• Strong verbal and written communication skills • Fast typing speed (at least 50 wpm or above) • Tech-savvy and a fast learner • Customer-focused • Ability to work under stress to achieve targets • Previous experience with Zendesk is a plus • College degree or equivalent preferred