Prime System Solutions
B2B • SaaS • Artificial Intelligence
Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.
Automation Engineer
Job not on LinkedIn
3 hours ago
Prime System Solutions
B2B • SaaS • Artificial Intelligence
Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.
📋 Description
• Process Automation Design: Design, develop, and implement end-to-end automation solutions using the team’s core tools: PIA, various scripting languages (e.g., Python, PowerShell), and Microsoft Power Automate. • Operational Automation: Focus on high-impact operational areas, specifically automating NOC (Network Operations Center) and SOC (Security Operations Center) notification, triage, and resolution processes to speed up service delivery and incident response. • Business Automation: Develop automated workflows for key business functions including billing reconciliation and invoicing, procurement request management, and contract lifecycle processes. • Code Quality & Standards: Write clean, well-documented, and efficient automation scripts and flows. Ensure all solutions adhere to company security standards, governance policies, and high availability requirements. • Scrum Participation: Actively participate in all Scrum ceremonies (e.g., daily stand-ups, sprint planning, backlog refinement, retrospectives) as a dedicated member of the automation team. • Stakeholder Engagement: Collaborate closely with process owners and subject matter experts (SMEs) from IT Operations, Finance, Security, and other departments to gather requirements, map existing manual processes, and validate implemented automation solutions. • Process Intelligence (PIA): Utilize PIA insights and data to prioritize automation opportunities, define project scope, and measure the realized business value (e.g., time saved, error reduction) post-implementation. • Tool Expertise: Serve as a technical expert on the core automation platforms (PIA, Power Automate), staying current with new features, integration capabilities, and best practices. • Maintenance & Support: Monitor, maintain, and troubleshoot existing automation workflows and scripts. Own the technical debt reduction and continuous improvement of deployed solutions. • Reusable Components: Develop and maintain a library of reusable automation components, templates, and functions to accelerate future development efforts.
🎯 Requirements
• 5+ years of experience in a Automation Engineering role, ideally within an MSP, IT services, or consulting. • Strong understanding of IT operations, MSP process • Understanding of Business Process Design creation
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