Customer Success Support Associate

August 29

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Prompt Therapy Solutions Inc

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A fully integrated enterprise software solution for the physical therapy industry$1. .$1

11 - 50

Description

• Revolutionizing healthcare with automated software • Providing optimal backend support for customer-facing teams • Crucial role in supporting the growth of OnusOne • Collaborating with various teams for projects and implementation • Learning and using Microsoft Excel, Asana, and OnusOne software • Handling client onboarding projects and data processes

Requirements

• Background and/or degree in Computer Science and/or Data Science • At least 1 year of experience in B2B SaaS implementation/onboarding or other similar field • Understanding of Healthcare and/or Healthcare Industry • Technical software skills/education • Proficient in a project management software • Highly organized and motivated by individual work and organizational tasks • Proactive, self-motivated and self-directed, with the ability to learn quickly and autonomously • Infrequency weekend availability as needed for customers who are going through a data transfer • Exceptional verbal and written communication skills

Benefits

• Competitive salaries • Remote environment • Potential equity compensation for outstanding performance • 401k • Health Insurance Benefits • Generous PTO • Company-wide sponsored lunches