Technical Writer

June 15

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Prompt Therapy Solutions Inc

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A fully integrated enterprise software solution for the physical therapy industry$1. .$1

11 - 50

Description

• Review existing documentation as well as new code comments in merge requests created by engineers • Meet with engineers to gather additional information and clarify any uncertainties to write thorough documentation of their work • Organize and maintain the discoverability of the documentation repository • Ensure that all documentation is kept up to date with the latest product and feature updates • Collaborate with the educational content, marketing, and customer success teams to provide them with the latest documentation updates and triage any inbound questions • Write clear, concise, and user-friendly documentation that caters to both technical and non-technical audiences • Assist in creating and maintaining runbooks for the 24/7 support team • Continuously improve documentation processes and tools to enhance efficiency and effectiveness

Requirements

• Proven experience as a Technical Writer, preferably in a software development environment • Ability to write and review code, with a reasonable level of knowledge of how software development works • Strong organizational skills and attention to detail • Excellent communication and interpersonal skills • Experience with documentation tools and platforms • Ability to work collaboratively with engineers and other departments • Familiarity with healthcare software and regulatory requirements is a plus • Background in library science, technical writing, or a related field is highly desirable • Completion of a coding bootcamp or equivalent experience is a plus

Benefits

• Competitive salaries • Remote environment • Equity compensation in the form of stock options • 401k • Health Insurance Benefits • Generous PTO • Company-wide sponsored lunches • In-person time at HQ in Bergen County NJ