Pre Sales Manager - 3DS

May 17

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Logo of Ravelin Technology

Ravelin Technology

Make smarter decisions on fraud and payments

Fraud detection • Chargeback prevention • Machine Learning • Artificial Intelligence • Payments

51 - 200

Description

• Ravelin is looking for a Technical Pre-Sales Manager with proven experience and a passion for selling technology solutions to senior executives • Responsible for working closely with the sellers to mitigate technical red flags & bottlenecks as the prospect moves through the sales funnel, as well as supporting a smooth onboarding transition to a live paying client • Act as a knowledgeable and trusted advisor to prospective clients on the technical capabilities of Ravelin to identify appropriate implementation and deployment options • Act as a subject matter expert in 3DS and payment authentication, guiding the prospect through the different use cases, flows and data requirements involved • Run discovery sessions and tailored demonstrations to gather technical requirements • Support and manage Proof of Concepts where necessary • Liaise with delivery teams to ensure accurate understanding of the prospect client’s platform • Technical consultation during the sales process, and supporting the curation of Ravelin implementation plans • Understand in-depth the prospect’s existing internal fraud prevention, Account Take Over and similar systems • Develop relationships within the prospective client’s organisation • Be a subject matter expert on Ravelin’s solutions and use cases • Collaborate across internal functions, especially Product and Integration • Work directly with internal teams to deliver technical specifications of prospect client’s bespoke requirements • Maintain and improve our knowledge base and RFP answers • Act and encourage sharing and excellence as one of a pool of resource, globally

Requirements

• Experience in working in a 3DS specialised role within pre sales, product or similar • Experience in card payments and authentication • Technical awareness of EMVco standards, including flows, data requirements and protocol versions • Be able to demonstrate a strong balance of both commercial and technical acumen in supporting the delivery of revenue to the business • Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage • Strong ability to engage and manage expectations with different internal and external stakeholders • Strong academic background, preferably Technology or scientific degree • A thirst to learn • Initiate improvements in knowledge and sharing of work for the good of all • Ability to creatively explain and present complex concepts in an easy to understand manner • An ability to understand the business value of the Ravelin proposition and express that in meaningful terms to exec levels in the target client

Benefits

• Flexible working hours, hybrid working model, office in Old Street and a £500 home office budget • Share options • 25 days holiday + bank holidays + extra day off per year of service (up to 5) + 1 extra day off for cultural reasons • Extra Monthly company-wide days off - the Wellbeing & Learning Days • Private Healthcare if based in the UK through Bupa and a location appropriate alternative if based elsewhere in Europe • £1000 annual wellbeing budget to spend through Heka • Mental health support through Spill • Enhanced parental benefits • Company socials, team social and budget for microsocials that anyone can organise for any event • Ravelin Gives Back (RGB) - monthly charitable donations and regular volunteering opportunities • Fortnightly team lunches with a randomised group of people from across the company, virtually (via Deliveroo) or in-person • Weekly board game nights

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