Customer Account Manager

3 hours ago

Apply Now

Receive Emails with Similar Jobs

Redwood Software

WebsiteLinkedInAll Job Openings

SaaS • Enterprise • B2B

Redwood Software is a cloud-native enterprise software company that provides workload automation and service orchestration platforms (RunMyJobs) to automate and orchestrate business processes across SAP, ERP, cloud and on-premises systems. Its SaaS offerings include job scheduling, managed file transfer, finance/record-to-report automation, DevOps and data orchestration, with low-code tooling, deep SAP integrations, and enterprise-grade security and support.

501 - 1000 employees

Founded 1993

☁️ SaaS

🏢 Enterprise

🤝 B2B

📋 Description

• The Customer Account Manager is responsible for driving revenue growth by building and managing strategic accounts, long-term client relationships, and developing key business relationships. • Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy. • Grow businesses with new and existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities. • Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts. • Position Redwood as a business partner to address client goals within Digital, Business & Technology transformation areas, leveraging a consultative and value-driven selling approach. • Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process. • Demonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities. • Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date. • Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc.) • Help identify & manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed. • Be a reliable individual contributor and a great team player with a strong work ethic and openness for diversity. • Execute presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networks.

🎯 Requirements

• Experience in Business-to-Business and software sales background • Proven track record in Account Management • Possess initiative, business acumen, confidence, and a competitive attitude. • Demonstrated ability to provide solutions and change behavior in support of business goals and objectives. • Strong interpersonal skills to include verbal and written communication. • Adeptly handling complex and dynamic requirements and deadlines with minimum impact on job responsibilities.

🏖️ Benefits

• Redwood is an equal opportunity employer. • Complies with all local data protection laws, including GDPR.