Operations Analyst

January 3

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RemoteVA

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RemoteVA is a recruitment agency dedicated to connecting skilled professionals with virtual assistant opportunities globally. The company facilitates remote work arrangements, enabling individuals to find roles in administrative tasks, social media management, customer service, and other specialized fields. RemoteVA values flexibility, efficiency, and professional support, fostering long-term relationships with its network of virtual assistants. As a trusted platform, it offers a seamless hiring process and aims to match candidates with clients that appreciate their expertise and preferred work schedule.

201 - 500 employees

🎯 Recruitment

🤝 B2B

📋 Description

• Dynamic Ecommerce Operations & Strategy Virtual Assistant • We are seeking a strategic, detail-oriented, dynamic operations virtual assistant with a passion for problem-solving and a deep understanding of the Shopify ecosystem and e-commerce operations. • This role is ideal for someone who thrives in a fast-paced environment, is eager to align with a mission-driven organization, and is excited about making an impact. • We value individuals who embody our company values: • Craftsmanship: delivering superior quality with meticulous attention to detail. • Commitment: ensuring excellence in all endeavors. • Curiosity: pursuing knowledge and innovation to solve problems. • Cheerfulness: uplifting the team and approaching challenges with positivity. • Candor: encouraging honesty and proactive communication. • This role requires a natural collaborator who takes pride in their work, learns quickly, and seeks to elevate both personal and team performance. • Lead and streamline operations across customer service, fulfillment, marketing, and product management. • Identify, troubleshoot, and implement technical solutions to optimize workflows and performance. • Ability to quickly learn new e-commerce software and understand how various software programs interact. • Collect and clean operational data to identify trends and patterns. Generate insightful reports to inform decision-making and strategic planning. • Utilize data visualization tools to present findings effectively.

🎯 Requirements

• Proven track record of at least one year of success in operations or e-commerce management. • Exceptional organizational skills with the ability to manage multiple priorities. Strong problem-solving abilities with an analytical mindset. • Effective communicator with a passion for fostering collaboration and innovation. • Commitment to personal and professional growth, embodying the values of craftsmanship and candor. • Quick learner who is adaptable to new platforms. • Self-starter with strong self-leadership skills. • Expertise in Shopify, Etsy, Gorgias, Klaviyo, Recharge, Rebuy, and their ecosystem, including apps for marketing, customer service, and analytics is a plus.