Litigation Claims Examiner

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Reserv

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Insurance • Artificial Intelligence • SaaS

Reserv is a company focused on optimizing claims management for Managing General Agents (MGAs) and insurance carriers. By leveraging advanced technology and artificial intelligence, Reserv enhances the claims experience by automating routine processes, providing in-depth analytics, and delivering a data-driven approach to underwriting and claims management. Their solutions aim to streamline operations, improve efficiency, and ensure customer satisfaction in the insurance sector.

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Investigate and gather all necessary information and documentation related to claims • Evaluate liability and damages • Negotiate and settle claims • Manage litigation cases related to auto claims disputes • Maintain electronic files, analyze defense counsel's performance, and regularly report to the Claims Manager • Collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements

🎯 Requirements

• Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) • 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation • Transportation litigation (rideshare, auto, trucking, etc) is preferred but those with personal lines experience should still apply if they meet all other requirements. • You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable • Understand transportation coverages. Understand contractual risk transfer and additional insured forms • You have strong medical knowledge • You have a sense of urgency and understanding of how to manage time-sensitive demands • Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner • Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines • Ability to professionally collaborate with all stakeholders in a claim • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment • Curious and motivated by problem solving and questioning the status quo • Desire to engage in learning opportunities and continuous professional development • Willingness to travel for client and claims needs

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!