AR Specialist – Collections

Job not on LinkedIn

2 hours ago

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+25 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

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RethinkFirst

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Artificial Intelligence • Education

RethinkFirst is a company dedicated to transforming behavioral health through clinical expertise, data science, and technology. By leveraging these strengths, RethinkFirst aims to empower its customers and drive improved outcomes, thereby positively impacting the lives of millions worldwide. The company provides solutions for various sectors, including schools and businesses, by supporting students and employees alike with mental health resources and tools. With substantial contributions in education, such as working with eight of the largest school districts and supporting over 3 million students, and in corporate wellness, such as reducing absenteeism for companies like Volvo, RethinkFirst utilizes AI and big data to predict patient progress and enhance clinical outcomes. Its services extend across 225 countries, significantly influencing 11 million lives globally.

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📚 Education

📋 Description

• Monitor aging reports and follow up on past due accounts via phone, email and third-party platforms • Identify outstanding invoices with past the contracted payment terms, 30+ days on a weekly basis • Determine possible reasons why invoice was missing for payment • Resolve and follow up • Recommend accounts for escalation, suspension, write off or third-party collections when necessary • Maintain accurate records of collection activities and customer interactions • Send out weekly updates to management with collection notes for invoices with 60+ • Monitor accounts receivable, track outstanding balances, and follow up with clients on overdue payments • Review outstanding past due balances to identify issues to review and follow up • Coordinate with other departments for complex or escalated cases • Ask for collection assistance from sales team and account owners when customer becomes unresponsive • Generate accurate customer invoices based on contracts, usages, data, and logs • Identify billing errors and data analysis • Ensure all billing activities comply with HIPAA and privacy standards • Safeguard all protected health information (PHI) while performing billing, invoicing, and data analysis tasks • Maintain detailed documentation of all charges and supporting records • Respond to customer inquiries about billing and invoices • Approving and verifying amounts in Salesforce cases • Customer inquiries and queries in Salesforce • Support AR billing-related updates.

🎯 Requirements

• 3-5 years of experience in a similar role • Experience with ERP (Sage Intacct or NetSuite) & Salesforce Preferred • Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP) • High attention to detail and commitment to data accuracy • Self-starter who can work independently with minimal supervision • Able to manage a high volume of daily tasks with accuracy and efficiency.

🏖️ Benefits

• Generous health, dental, & vision benefits package • Flexible paid time off • 11 paid company holidays • 401k + matching • Parental leave • Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.