Ecommerce Coordinator – LGM

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Saffire, LLC

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Saffire empowers hundreds of clients with beautiful, unique and engaging websites, and integrated SaffireTix ticketing. The platform includes online, advance, and gate sales, as well as contactless RFID bands, for a safer and stress-free experience for patrons. Saffire's Spark content management system makes it easy to control it all yourself (with unlimited help when you need it) and have access to amazing real-time reporting. Our clients freakin'​ love us, and you will too!

11 - 50 employees

📋 Description

• Coordinate key ecommerce website launch activities and continuous updating of content • Implement changes and improvements that impact the customer journey and conversion rate throughout partner websites in collaboration with design, development, buying, and marketing • Collaborate with internal stakeholders on planning, tracking and executing marketing campaigns. This can include contributing to campaign ideation in coordination with internal program teams and will include writing ad copy, briefing designers on desired campaign assets, and performing email and website content updates. • Coordinate development of accurate and clear photography and copy details for each product to maximize conversion • Implement changes to products/categories/campaigns that maximize revenue across the partner websites • Monitor performance of the websites and report to internal stakeholders • Identify, report, and track site bugs related to product, content display, and CX • Ensure that the website layout and content, and marketing materials, are consistent, conform with the brand and style guidelines of our Partners/Clubs/Events, and align with industry best practices • Obtain necessary approvals both internally and through the necessary partners • Implement third party applications such as localization tools tailored to partner websites • Coordinate implementation efforts with the performance marketing team and evaluate the impact of PPC, SEO, Display, Affiliates, and push campaigns • Inform buying, stock management, and merchandising decisions through reporting and analysis of competitor and industry trends • Test new website changes before deployment • Coordinate resolution of occasional order related problems with the customer service team • Support the ecommerce trading team on new projects and ad-hoc tasks • Other duties and projects as assigned and directed by the Ecommerce Trading Director

🎯 Requirements

• 1-3 years experience in retail ecommerce, ideally within the fashion, sports, or gaming industries • Bachelor’s degree or equivalent combination of education and related experience • Demonstrated ability to prioritize and meet overlapping partner commitments • Experience with, and understanding of, analytics, shopping cart platforms, and relevant e-commerce industry standard tools • Demonstrated ability to collaborate across teams • Familiarity with website management software and processes • Passion for e-commerce and its ability to drive results for world renown brands • Excellent written and oral communication skills • Detail-oriented and extremely organized with the ability to multi-task and project manage • Excellent Microsoft Word, Excel, and PowerPoint core skills

🏖️ Benefits

• medical, dental, vision, life and disability insurance • paid vacation • 401k plan