AI Solution Architect, Supply Chain

5 hours ago

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

+2 more states

🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $177.6k - $244.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Salesforce

WebsiteLinkedInAll Job Openings

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• Own the final state vision of the overall solution, ensuring alignment between customer requirements, business processes, and technical feasibility, especially for Agentforce and AI integrations. • Lead all platform configuration activities for the solution, from initial design through to deployment. • Identify business process improvements and opportunities for automation, translating these into actionable solution designs. • Apply knowledge, skills, and judgment to make decisions and resolve issues throughout the project lifecycle. • Lead multiple team members across one or more workstreams, executing on strategies and key deliverables, and efficiently scoping work and assessing implementation level of effort. • Maintain a target billable utilization aligned to the role. • Analyzing the data requirements, structures, and integration points of the process, and creating mapping to Salesforce objects or external REST endpoints. • Design business processes that embed AI/ML capabilities, including building agentic prompts in a no-code environment and defining automated processes involving Agentforce solutions. • Documenting work using flow charts, written descriptions, screenshots, and videos to ensure clear knowledge transfer and compliance. • Leverage deep enterprise applications and transformations experience to understand the integration of cloud solutions within the customer's existing technology stack. • Serve as an advisor to the hands-on team members and client stakeholders, coaching in execution and solution best practices to maximize customer ROI. • Apply expert level knowledge of the client’s business and key processes in their industry specific domain to ensure the solution delivers strategic value. • Contribute to internal efforts aligned to the organization’s strategic roadmap, sharing expertise to build the broader team's AI and Agentic capabilities.

🎯 Requirements

• 8+ Years of practical experience in enterprise software implementation, technology consulting, or solution architecture for large-scale digital transformations. • Deep enterprise applications and transformations experience with core systems (ERP, PLM SCM, MES, or similar) required. • In-depth knowledge of key processes in industry-specific solutions. • Demonstrated capability to understand business strategies and application objectives, and translate those requirements into effective implementation designs. • Expertise in process modeling tools and standard methodologies. • Excellent process design skills, including the ability to critique visual elements and optimize user flows. • Direct experience developing or implementing agentic AI and generative AI solutions at an enterprise scale, managing modules or workstreams across all project stages (design, deployment, and post-go-live support). • Expert level knowledge of project management tools, data modeling, systems analysis, and design. • Ability to travel as required to meet with key customers and partners.

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program