UX Researcher

August 6

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Second Front Systems

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At Second Front Systems (2F), we build software that accelerates delivery of technology to U$1. .$1

Software as a Service • DevOps • DevSecOps • Platform as a Service • Defense Market

51 - 200

Description

• Plan and facilitate multiple UX research projects across projects to help us build new features, validate new concepts, and iterate on existing ones. • Determine appropriate research methods and handle the end-to-end logistics of scoping, recruiting, and execution for your research projects. • Communicate both tactical and strategic insights and recommendations in a consumable, engaging way using artifacts, such as reports, journey maps, personas, wireframes and other formats that guide our team towards a delightful user experience. • Work with Product Managers and Designers to define your research roadmap by proposing and triaging research requests, aligning on what is the highest priority. • Advocate for user needs throughout the product development process.

Requirements

• At least three years of experience conducting research in a product team, working directly with customers • Maintain professionalism while conducting research and communicating with customers, prospects, and industry leaders/experts • Comfortable with both qualitative and quantitative methodologies, and know when to apply them • Experience with both moderated and unmoderated remote testing methodologies • You present research insights and recommendations clearly and confidently, regardless of audience. • You think about the value of research in terms of product development and outcomes. • Ability to work independently and hit deliverables and deadlines with limited oversight • Ability to navigate ambiguity and chaos in a fast paced, high growth environment