ServiceNow Solutions Architect


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Providing great experiences for your customers with human-first solutions on ServiceNow.

ServiceNow • CSM • ServiceNow Development • Public Sector • Civic Services

11 - 50


• Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development. • Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers • Be responsible for technical deliverables related to ServiceNow configurations and/or integration development • Develop a keen understanding of the solutions we implement and our customer’s business • Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers • Support business development and pre-sales activities as the technical lead / architect • Provide expert level support and technical mentoring to implementation team • Respond to Request for Information/Proposal documents • Be an expert in ServiceNow best practices and the products we implement


• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations • Packing at least 6 years of ServiceNow architecture, development, and integration experience • Experienced in ServiceNow's Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio • Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects • A mentor and advisor to technical consultants and clients • Client-centric with strong communication and presentation skills as well as a dedication to building long-standing partnerships • A ServiceNow Certified System Administrator (CSA) and preferred to be a Certified Implementation Specialist for CSM (CIS-CSM) & Certified Application Developer (CAD) • Passionate about doing the right thing, no matter how many times it takes • An adventurer who wouldn’t mind traveling up to 20% of the time


• A family first culture with unlimited PTO after your first year • Health benefits with free coverage for you and competitive rates for your family • 401k match and a variety of other benefits • An investment in your continued growth and development with training opportunities and certifications • The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world

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