Key Account Manager (m/f/d)

July 13

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SkyCell AG

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Safe. Secure. Sustainable.

Pharmaceutical Logistics • Biologics Logistics • API Logistics • Temperature Control • Emerging Markets

51 - 200

Description

• Account onboarding and lane implementation • Liaise with internal teams and the client to ensure seamless business transition • Ensure process alignment and awareness of responsibilities for all involved parties • Establish KPIs, score cards and reports for day-to-day business • Escalation point for incidents and irregularities • Identify opportunities for continues improvement and support the implementation • Setup and maintain account plan • Create and manage MBRs / QBRs • Handle damages and claims • Follow up on payment accuracy • Identify new opportunities with business development team

Requirements

• BSc/BA in logistics or business administration • Minimum 3-5 years’ experience in Key Account Management in the airfreight logistics • Deep understanding of international logistic processes • GDP Knowledge • Willingness to travel approx. 30% • Very good command of English

Benefits

• Interesting job profile entailing a lot of responsibility • Interdisciplinary and diverse projects • Global and international environment • Possibility to work for an environmentally conscious company • Unique possibility to actively shape processes