Account Services Supervisor – Insurance and Underwriting

Job not on LinkedIn

16 hours ago

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Logo of BlueCross BlueShield of South Carolina

BlueCross BlueShield of South Carolina

Healthcare Insurance • Insurance • Finance

BlueCross BlueShield of South Carolina is a leading health insurance provider that offers a variety of health plans, including individual and family plans, Medicare options, and group health plans. The organization focuses on providing coverage and resources for members, employers, and healthcare providers, ensuring access to quality healthcare services. With a commitment to promoting healthier lifestyles and supporting community health, BlueCross BlueShield of South Carolina plays a vital role in the healthcare landscape of the region.

10,000+ employees

Founded 1946

⚕️ Healthcare Insurance

💸 Finance

📋 Description

• Builds and maintains effective long-term relationships with internal and external partners • Ensures high levels of satisfaction and increases revenues through profitable new case pricing and drives renewal add issue sales • Supports reporting evaluation and additional development • Collects and analyzes internal and external feedback to guide continuous improvement of deliverables • Responsible for establishing/maintaining strong service relationships with clients and agents • Coordinates client and agent input into renewal process • Obtains client signoff on administrative service agreements • Responds to customer issues in a way to provide issue resolution and attention • Responsible for helping establish reporting packages • Gathers and analyzes data from client and/or agent to compile, approve and deliver marketing packages • Manages related communications relating to existing account renewals • Provides ongoing account management • Creates demand for ancillary products and services by raising their profile with customers • Enhances business relationships by being attentive to market place needs and changes • Directs/manages office service and administrative staff • Encourages personnel to be proficient in job assignments • Manages and assists in large enrollments or informational meetings

🎯 Requirements

• Bachelor's in a job related field • 5 years- account management in insurance industry • 1 year of team lead or leadership experience • Good judgment skills • Effective customer service skills • Demonstrated verbal and written communication skills • Ability to persuade, negotiate, or influence others • Ability to handle confidential or sensitive information with discretion • Analytical and critical thinking skills • Microsoft Office proficiency

🏖️ Benefits

• Subsidized health plans • Dental and vision coverage • 401K retirement savings plan with company match • Life Insurance • Paid Time Off (PTO) • On-site cafeterias and fitness centers in major locations • Wellness program and healthy lifestyle premium discount • Tuition assistance • Service recognition • Employee Assistance • Discounts to movies, theaters, zoos, theme parks and more

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