Application Support Engineer

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3 hours ago

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SS&C Technologies

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Banking • Healthcare • Fintech

SS&C Technologies is a global leader in financial services and healthcare technology, recognized as the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. The company offers a comprehensive range of solutions including asset management, banking, healthcare, insurance, and wealth management, leveraging proprietary software and extensive expertise to meet the operational needs of clients across multiple industries.

10,000+ employees

Founded 1986

🏦 Banking

💳 Fintech

📋 Description

• Incident response for production hosted environments • Monitor application and infrastructure performance to ensure stability and availability. • Respond to and resolve production incidents quickly, performing root cause analysis where necessary. • Execute deployments and configuration changes in production and non-production environments following change management processes. • Communicate effectively with development, operations, and business teams to provide updates and coordinate resolutions. • Maintain accurate documentation of incidents, fixes, and operational procedures while identifying opportunities for process improvement.

🎯 Requirements

• IT degree, or equivalent experience • 4+ years’ experience working in an Application Support role • Solid understanding of DevOps practices and methods • Working knowledge of SDLC principles and methodologies • Experience working with ITIL based processes • Understanding of hosting production environments on AWS and Virtual Environments • Advanced knowledge of Continuous Integration / Continuous Delivery build pipelines • Experience working with infrastructure as code • A passion for automating manual processes

🏖️ Benefits

• Professional development opportunities • Health insurance