Field Service Technician

April 26

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Staffwyze

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Staffwyze is your dedicated partner for HR solutions. With a specialized focus on small businesses, non-profits, government agencies, and manufacturing, our streamlined approach simplifies processes, ensuring your team excels in the dynamic business landscape. From expert consulting to tailored solutions, Staffwyze is committed to unlocking potential within your organization. Let's collaborate to shape a thriving workplace where possibilities and opportunities converge.

2 - 10 employees

📋 Description

• Travel to customer sites to set up and install Summa equipment, ensuring optimal performance and user satisfaction. • Work with customers to identify and resolve electrical, mechanical, and computer-related issues affecting Summa cutters. • Perform depot and on-site service to maintain and repair Summa equipment, including handling complex electrical and mechanical repairs. • Provide guidance and training to customers on proper equipment use, preventative maintenance, and troubleshooting techniques. • Maintain accurate records of service calls, repairs, and maintenance performed. Provide detailed reports to the Service Operations Manager as needed. • Regular travel across the U.S. and Canada to service client needs. Must be able to accommodate overnight and occasional weekend travel.

🎯 Requirements

• Associate degree or certification in a relevant technical field preferred. • 2+ years of experience in field service or equipment maintenance roles is ideal. • Must reside within close proximity to a major airport. • Strong understanding of electrical, mechanical, and computer systems. • Experience with industrial equipment maintenance and repair is a plus. • Ability to diagnose and resolve complex equipment issues independently. • Excellent interpersonal skills with a focus on delivering exceptional service. • Ability to communicate technical information to non-technical users. • Willingness to travel extensively, including overnight and weekend travel. • Ability to lift and carry up to 50 lbs. • Comfort working in varied environments, including manufacturing and warehouse settings. • Ability to travel 60-75%

🏖️ Benefits

• Competitive Compensation • Paid Time Off • Enjoy vacation, sick leave, and wellness days to support work-life balance. • Paid Holidays • Overtime Pay • Retirement Savings • Comprehensive Insurance. • Vision Care