Operations Manager

16 hours ago

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Stord

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SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

📋 Description

• Responsible for day to day operations for the entire fulfillment center including inbound flow, put away, outbound, B2C and B2B, and returns • Responsible for ensuring operational success during new client launches • Partner with cross functional teams including industrial engineering, solutions engineering, customer quality, and implementations • Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results • Address operational and personnel issues affecting functional area • Perform additional duties as assigned

🎯 Requirements

• Minimum 5 years experience in a high volume direct to consumer environment in a manager level role or higher • Experience using Warehouse Management Systems (WMS) from a configuration and troubleshooting perspective • Advanced knowledge of Excel • Bachelor’s Degree or relevant experience • Previous leadership experience • Possesses strong organizational and time management skills, driving tasks to completion • Excellent communication and interpersonal skills • Able to interact effectively with all levels of management and support teams • Able to transport up to 20 lbs • Able to perform basic mathematical calculations • Able to build solid, effective working relationships with others • Able to constructively work under stress and pressure when faced with high workloads and deadlines • Able to express ideas clearly and convey necessary information • Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels • Ability to be onsite to local warehouse operations 3-4 days per week

🏖️ Benefits

• Flexible work arrangements • Professional development