Member Outreach and Engagement Consultant

5 days ago

🚗 Michigan – Remote

Although this job is listed in Michigan, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Sun Life

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Sun Life is a global financial services company headquartered in Toronto, Canada, offering a diverse range of protection, wealth, and health solutions for individuals, businesses, and institutions. The company provides services in insurance, investments, financial advice, and asset management across various regions including North America, Asia, and Europe. Sun Life is committed to sustainability, diversity and inclusion, and creating a positive impact in communities. With a focus on achieving financial security and healthier lives for their clients, Sun Life integrates comprehensive financial solutions and innovative practices to meet the evolving needs of their clientele.

10,000+ employees

Founded 1865

💸 Finance

📋 Description

• Location: Must reside in Michigan • Develop member outreach initiatives that maximize goals related to improvements in oral health outcomes and oral health literacy • Network with community organizations, providers and health plans to increase oral health awareness • Collaborate with internal teams including marketing, data science and national outreach • Connect with external community groups and state agencies to develop and execute customized outreach strategies • Implement enrollee outreach and education programs • Develop and implement strategy to increase enrollee utilization to achieve dental EPSDT goals • Establish community relationships and partnerships for participation in health care initiatives • Develop educational materials and training tools in accordance with federal and state requirements • Manage workflow, time and program interventions within budget parameters and contractual timelines • Provide enrollee care coordination • Track and monitor performance measures and report results to management and state agency if applicable • Organize, plan and source community opportunities to participate in events • Provide enrollees with guidance and referrals during events • Attend and plan events throughout the state based on results of EPSDT metrics • Ensure events are distributed equally throughout the state

🎯 Requirements

• High school diploma • College degree in a related field is preferred • 2 years job related experience • Familiarity with computer software such as Microsoft Office (Word, Excel, Outlook) • Typing skills of 40+ words per minute • Effective oral communication and business writing skills • Attention to detail, accuracy and organizational skills • Effective interpersonal skills • Ability to prioritize and adapt to changing priorities • Required to attend additional training as requested/deemed necessary • Frequent travel up to 50% of the time, including ability to travel long distances • Experience working in a managed care environment is preferred • Knowledge of healthcare advocacy activities is preferred • Knowledge of the Medicaid program requirements is preferred

🏖️ Benefits

• Generous vacation and sick time • Market-leading paid family, parental and adoption leave • Medical coverage • Company paid life and AD&D insurance • Disability programs • Partially paid sabbatical program • 401(k) employer match • Stock purchase options • Employer-funded retirement account