Senior ServiceNow Consultant

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Talan

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Consulting • Enterprise • SaaS

Talan is a global company specializing in supporting organizations through positive innovation and transformation. With a presence in 18 countries across 5 continents, Talan offers a diverse range of solutions that enhance decision-making, integrate technology into business strategies, and reinvent business models for resilience and operational excellence. Talan excels in data management and governance, AI-powered solutions, cybersecurity, and cloud platforms. By partnering with leading technology providers like Microsoft, SAP, Oracle, and Salesforce, Talan aims to democratize data use and drive low-carbon transitions. The company also focuses on industries such as energy, transport, financial services, and more, providing insights and solutions tailored to the specific needs of these sectors.

1001 - 5000 employees

Founded 2003

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-07

📋 Description

• Design technical solutions that meet business requirements • Configure and develop scripts on the ServiceNow platform in accordance with backlog user stories • Write technical documentation according to team standards • Perform integration testing for user stories • Handle ServiceNow incidents escalated by functional administrators (Level 2 support) • Prepare and manage the various stages of production deployment

🎯 Requirements

• Minimum 5 years' experience on the ServiceNow platform in complex environments • Proficient with the ITSM module (Incident, Problem, Change) • Knowledge of CMDB, HR, ITBM, and CSM modules • Deep knowledge of ITIL best practices and ServiceNow • Proficient in Agile/Scrum methodologies • Ability to configure and customize ServiceNow modules at an advanced level • Expertise in ServiceNow back-office administration

🏖️ Benefits

• Tailored onboarding: a customized integration journey • Clear and motivating career path • A rewarding human and intrapreneurial experience • Work-life balance respected: remote work possible up to 5 days per week depending on assignments, with a €100 equipment allowance • Facilitated return from maternity leave: possibility to resume at 80% (4/5) without salary loss for 6 months • And of course, other benefits to discover when you join us!