Contact Center Representative

🔥 10 minutes ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

💵 $22 - $27 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Provides positive and professional inbound customer service • Engages with prospective customers through various channels (live chat, phone, email, SMS) • Takes ownership of customer concerns and resolves customer issues at first point of contact • Ensures due diligence is taken to support the accuracy of all customer transactions • Completes a broad range of financial transactions accurately • Acts as a brand champion for your business area / function and the bank

🎯 Requirements

• High School Diploma or GED • Minimum of 1+ years of experience in Retail, customer service, banking, or contact center experience preferred • Ability to navigate through multiple computer systems, applications, and multiple screens with speed and accuracy • Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops) • Exceptional listening skills and a curiosity for helping customers • Strong relationship management skills • Team oriented with the ability to work in a fast-paced, challenging work environment • Must be work authorized in the United States without the need for employer sponsorship.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Career development