Program Operations Coordinator

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TechnologyAdvice

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🛍️ eCommerce

📱 Media

B2B • eCommerce • Media

TechnologyAdvice is a media and technology company that provides insights and recommendations on business-to-business (B2B) technology products and services. The company specializes in helping organizations make informed purchasing decisions by offering expert analysis and comparisons of various software solutions including HR software, CRM, project management tools, and business intelligence systems. Through data-driven analysis and extensive research, TechnologyAdvice aims to simplify the technology buying process and provide valuable resources for businesses looking to implement new digital solutions.

📋 Description

• Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution • Monitor pacing and performance to help ensure program goals, timelines, and deliverables are met • Track operating costs and margins, providing periodic updates to leadership • Support quality control by reviewing lead delivery, asset readiness, targeting requirements, and program details • Coordinate fulfillment of special campaign requirements, including advanced targeting, custom delivery needs, and other client-specific requirements • Maintain documentation around program requirements, handoffs, workflows, and recurring processes • Support the direct sales team by reviewing RFP requests and preparing accurate quote inputs based on program requirements, targeting needs, available inventory, and operational feasibility • Partner with Sales, Client Success, Operations, and other internal teams to clarify requirements and identify potential delivery risks before quotes are finalized • Help ensure RFP responses and quote recommendations reflect realistic execution assumptions, pricing inputs, and fulfillment expectations • Maintain organized records of quote assumptions, requirements, approvals, and handoff details • Flag gaps or risks in RFP requests that may affect delivery timelines, targeting feasibility, or program execution • Help improve the RFP quoting process through clearer templates, intake requirements, documentation, and communication • Prepare daily and weekly reports on key program metrics, highlighting trends, risks, and areas for improvement • Aggregate, reconcile, and report monthly billing data for active external relationships • Collaborate with Finance and other stakeholders to support accurate and timely invoicing • Use performance and financial data to identify opportunities to improve efficiency, profitability, and delivery quality • Help maintain reporting processes that reduce manual work and provide clearer visibility into program performance • Serve as a primary point of contact for internal teams and external partners on assigned programs • Provide timely updates, recommendations, and risk alerts to stakeholders • Communicate clearly across teams by translating program details into actionable updates • Document decisions, clarify ownership, and follow up on open items • Help reduce ambiguity by keeping stakeholders aligned on requirements, timelines, and next steps • Support onboarding for new external relationships, ensuring a smooth transition into active programs • Coordinate kickoff communications, set expectations, and confirm required documentation and access are in place • Build and maintain strong working relationships with program stakeholders • Identify and address potential issues early to avoid disruptions • Help improve onboarding documentation, templates, and repeatable workflows • Evaluate execution workflows, tools, and documentation to identify gaps and opportunities for improvement • Recommend practical improvements that support scalability, delivery quality, and margin growth • Support process improvement efforts by documenting workflows, identifying recurring issues, and recommending updates to templates, handoffs, and team processes • Help improve how the Operations team works by reducing manual effort, improving visibility, and creating more consistent ways to manage recurring work • Share process updates, documentation, and workflow best practices with peers to support consistent execution across the team

🎯 Requirements

• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience, with 3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role. • Strong organizational skills, with the ability to manage multiple programs, deadlines, requirements, and stakeholder needs at the same time. • Excellent written and verbal communication skills, with the ability to clarify requirements, document decisions, provide clear updates, and follow up consistently. • High attention to detail when reviewing campaign requirements, quote inputs, reporting data, billing details, and delivery expectations. • Strong analytical and problem-solving skills, with the ability to interpret performance data, identify risks, and recommend practical improvements. • Experience documenting processes, improving workflows, creating templates, or helping teams reduce manual work. • Comfort working cross-functionally with Sales, Client Success, Finance, Operations, and external partners. • Ability to work independently with general direction, exercise sound judgment, and escalate risks or blockers appropriately. • Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, reporting tools, or RFP workflows preferred • Must have a working laptop/pc and internet and back-up connection • Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.

🏖️ Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays. • Remote-First Culture: Work from the comfort of your home. • Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year. • Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF. • Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure. • De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines. • Wellness Perks: Access the Headspace app to support your well-being. • Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.