P&C Insurance Customer Service Representative

August 31

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Thimble

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Quick-thinking insurance for fast-moving businesses.

Drone • Insurance • Independent Workers • Small Business • Handymen

11 - 50

Description

• Assist new and existing customers with inquiries and find resolutions. • Help increase conversion by providing product knowledge. • Aid customers with policy modifications and examine coverage options. • Meet defined Service Level Agreements for service requests. • Provide excellent customer support via phone, email, and chat. • Dedicated to helping customers succeed and leaving a positive impression.

Requirements

• A Property & Casualty Insurance license is required. • Experience in a fast-paced, high-volume support environment. • Flexible and willing to work with all teams in the company to meet our values. • Excellent written and oral communication skills. • Highly organized with ruthless attention to detail. • Ability to adapt to changes and learn quickly. • Bachelor’s degree or equivalent experience required.

Benefits

• Work in a fast-paced start-up environment. • Opportunities for professional growth and development. • Join a supportive and innovative team.