ThriveCart
ThriveCart is an advanced cart creation platform designed to enhance the sales and marketing capabilities of online businesses. It helps users build high-converting cart pages, funnels, affiliate campaigns, and courses. ThriveCart provides tools for creating one-click upsell funnels, bump offers, trials, and subscriptions, targeting increased conversion rates and average order values. Additionally, it seamlessly integrates with existing business tools for enhanced functionality, while offering features like sales tax calculation and real-time metrics for better business insights. The platform is trusted by thousands and has helped generate over $5 billion in sales. It is particularly aimed at businesses selling online, providing functionality for affiliate management, course creation, and detailed sales tracking and reporting.
Technical Account Manager
May 27
ThriveCart
ThriveCart is an advanced cart creation platform designed to enhance the sales and marketing capabilities of online businesses. It helps users build high-converting cart pages, funnels, affiliate campaigns, and courses. ThriveCart provides tools for creating one-click upsell funnels, bump offers, trials, and subscriptions, targeting increased conversion rates and average order values. Additionally, it seamlessly integrates with existing business tools for enhanced functionality, while offering features like sales tax calculation and real-time metrics for better business insights. The platform is trusted by thousands and has helped generate over $5 billion in sales. It is particularly aimed at businesses selling online, providing functionality for affiliate management, course creation, and detailed sales tracking and reporting.
📋 Description
• About ThriveCart: • ThriveCart is a leading no-code platform used by over 50,000 creators, coaches, and entrepreneurs worldwide to generate over $2Bn in annual sales. • Included within the ThriveCart platform is a powerful landing page builder, affiliate management, cart and checkout functionality and learning management system (LMS), making it a top solution all-in-one solution for digital product sales. • Job Overview: • We are seeking an experienced and highly skilled Technical Account Manager (TAM) to work directly with our largest customers and those who purchase the TAM service. • The TAM will provide expert technical advice on the ThriveCart platform, serving as a consistent technical point of contact. • With a deep understanding of the customer’s business and configuration, the TAM will make custom recommendations and address complex issues to ensure the success of our customers.
🎯 Requirements
• Proven experience in a senior technical support or customer success role, preferably in a SaaS environment. • In-depth product knowledge of the ThriveCart platform or similar platforms, with an ability to understand and configure complex customer workflows. • Strong problem-solving skills, with the ability to resolve complex issues and identify long-term solutions. • Exceptional verbal and written communication skills, capable of explaining technical issues to both technical and non-technical customers. • High emotional intelligence and the ability to build strong customer relationships, particularly during high-pressure situations. • Strong understanding of web technologies, integrations, and APIs. • Proven ability to collaborate across departments, including Product, Engineering, and Support teams.
🏖️ Benefits
• Commitment to Excellence • Find a Way • Help Each Other • Keep Growing • Data First
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