Field Service Engineer

April 21

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TOMRA

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TOMRA is a global leader specializing in the development of advanced recycling, sorting, and resource optimization technologies. It provides solutions that include reverse vending, food sorting, waste and metal recycling, and mining technologies. TOMRA aims to transform how resources are collected, processed, and reused, promoting a circular economy and sustainable use of resources. Through its innovative approaches, TOMRA helps businesses turn waste into value, minimize food loss, and enhance resource recovery in various sectors.

Recycling • Recycling sorting • Food sorting • deposit refund scheme • reverse vending

5001 - 10000 employees

Founded 1972

💰 Post-IPO Equity on 2012-11

📋 Description

• Perform commissioning, testing, integration, optimization, maintenance, and repair across the USA, Canada, and Mexico. • Provide expert consultation on customer plant systems, remote and on-site support for technical issues, and sorter performance troubleshooting. • Conduct machine and maintenance training for customers and service personnel, while supporting the development of team members. • Deliver detailed field reports after each customer visit or technical intervention. • Provide on-call technical phone support, field response, and contribute ideas for process and efficiency improvements.

🎯 Requirements

• Minimum of 3 years of customer-facing B2B experience in electrical and mechanical fields. • Strong technical foundation, particularly in electricity (reading electrical diagrams and plans, API/PLC electrical automation). • Proficiency in computer programs and PC configuration. • Excellent communication skills with the ability to present complex technical information in a clear and user-friendly manner. • Fluency in French and English is required. • Adaptability and willingness to travel internationally.

🏖️ Benefits

• Strong benefits offering with medical, dental and vision plan premiums covered at 100% for employees. • Healthy PTO policy with 26 days annually (sick, vacation, holiday) which increases with each year of seniority. • Global career opportunities with a strong record for promoting internally. • Professional training and development: We are passionate about people and seeing them succeed.