Property Support Specialist

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Treant

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Healthcare Insurance • Healthcare • Wellness

Treant is a healthcare organization that provides comprehensive medical services across various stages of life, from prenatal care to end-of-life support. Operating 21 locations in Drenthe and Southeast Groningen, Treant focuses on patient-centered care, offering treatments, nursing, and rehabilitation services alongside specialized elderly care facilities. Their mission is to deliver care from the heart, ensuring accessible healthcare tailored to community needs.

5001 - 10000 employees

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Manage and respond to inbound calls from prospective tenants, residents, and vendors. • Qualify leads by gathering necessary information, understanding prospect needs, and determining suitability based on property requirements. • Provide accurate information regarding availability, leasing processes, pricing, and property features. • Log conversations, inquiries, and follow-ups into property management systems. • Coordinate with the property manager regarding urgent issues, maintenance requests, and high-priority leads. • Assist tenants with online processes such as applications, payment navigation, and portal troubleshooting. • Maintain organized records of leads, communication logs, and leasing pipeline updates. • Support general administrative duties related to property operations.

🎯 Requirements

• Experience with property management tools such as Buildium or Yardi is required. • Strong attention to detail and ability to accurately document interactions. • Excellent verbal communication skills and a professional phone presence. • Prior experience in leasing, property management, or real estate support is highly preferred. • Ability to multitask, prioritize, and maintain composure during high call volumes. • Comfortable navigating online portals and assisting tenants with digital workflows. • Fast learner with the ability to adapt to established operational processes. • Must be able to work full-time in the CST timezone.

🏖️ Benefits

• Health Insurance (Maxicare HMO) after 3 months probationary period