Lead, Compliance Coordinator

August 31

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Trusted Health

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(em)Powering the Healthcare Workforce

SaaS • Technology • Healthcare • Nursing • Engineering

201 - 500

Description

• Manage a partial portfolio of clinician onboarding, consistently meeting and exceeding the compliance performance targets and expectations • Deep-dive into metrics, identify root causes and project manage improvements end to end. • Train new hires to the team and ensure they are set up for success. • Create an environment of high morale, motivation, and teamwork. • Readily share best practices and daily efficiency tips with the team. • Identify improvements, recommend new processes, and follow through until full integration and adoption of new workflows is complete. • Maintain high client satisfaction by strategically building relationships with clients and regularly seeking feedback and opportunities to collaborate on improvements • Maintain high clinician satisfaction and brand trust by ensuring high-quality customer service and communication from the team. • Inspire a diverse audience to action by developing concise, compelling communications in multiple formats (written, spoken, decks, video, etc) • Confidently use and understand Trusted tools & systems to perform requisite processes & tasks by frequently operating autonomously. • Lead meetings, collaboration, and projects as necessary favoring action and speed. • Helps peers navigate change by normalizing the challenges of growth. • Audits compliance files for quality assurance. • Maintain compliance with Joint Commission and client standards. • Able to temporarily step into an acting manager role when needed

Requirements

• 2+ years in healthcare staffing credentialing or compliance required, 1+ year in a lead role. • 2-4 years in a fast-paced environment or high-growth startup that requires both customer service and strong organizational skills preferred • A high level of comfort and ease in learning and managing different technology systems • Highly organized and able to manage many relationships, issues, and projects simultaneously • Experience with tools such as Google Workspace, Asana, Slack, and Salesforce is a plus

Benefits

• Paid vacation & sick time, paid family leave, and flexible work hours • Employer-paid health insurance, vision, and dental • Employer-paid life insurance • Mindfulness and fitness reimbursement • Monthly cell phone reimbursement • Employer-sponsored 401k