Executive Assistant

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Twoconnect

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HR Tech • B2B • Marketplace

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

🏪 Marketplace

📋 Description

• Join a dynamic digital media environment as a key support partner to the Executive Team. • Manage the high-volume inboxes of the Executive Team, keeping them organized, prioritized, and actioned daily. • Oversee the contact inbox (general enquiries) and ensure all messages are reviewed, categorized, and routed to the correct internal team each day. • Manage the press inbox (PR pitches, media requests, editorial submissions), ensuring all items are processed and forwarded to the appropriate editorial or PR team members. • Apply inbox management rules to filter low-value items, highlight priorities, and ensure consistent communication standards. • Route outbound and inbound email communication to the appropriate internal team members with relevant context. • Push back professionally on meeting requests when necessary and verify availability before confirming commitments. • Draft, refine, and polish email responses, including reviewing AI-drafted templates to ensure tone, clarity, and quality. • Support calendar coordination, scheduling, meeting preparation, and follow-ups as needed. • Assist with admin meeting rhythms, priorities, and backend structures that maintain efficient executive operations. • Provide ad hoc research and general administrative support for the Executive Team. • Ensure PR pitches, editorial submissions, and external enquiries are processed quickly and directed to the correct team members. • Maintain confidentiality, professionalism, and strong judgment when handling sensitive information. • Demonstrate high responsiveness, with an expected 2-hour turnaround for key executive tasks or inbox actions. • Integrate effectively with the broader organisation while acting as the communication hub for the Executive Team.

🎯 Requirements

• Bachelor’s degree in Business, Communications, Media, or a related field (preferred but not required). • At least 3-5+ years' experience supporting senior leaders as an Executive Assistant, Administrative Assistant, or Coordinator. • Experience in media, digital publishing, PR, or managing high-volume communication channels is highly advantageous. • Exceptional written and verbal communication skills; strong command of English is essential. • Advanced proficiency with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets). • Proven ability to manage and prioritise multiple inboxes efficiently and with discipline. • Ability to push back professionally and manage complex scheduling requirements. • Highly intuitive, detail-oriented, reliable, and down-to-earth communication style. • Strong organisational skills with the ability to manage multiple priorities simultaneously. • Comfortable working with AI-generated email templates and determining when human judgment is required. • Ability to integrate smoothly with internal teams and understand operational communication flows. • Strong responsiveness, reliability, and ability to operate in a fast-paced environment. • Professional discretion and maturity when handling confidential information.

🏖️ Benefits

• work setup – Work from home • shift – Monday to Friday 7AM to 4PM PHT (adjustments will be made for daylight saving time) • HMO with 1 free dependent and medical reimbursements • Government-mandated benefits • work from home allowances • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success