Account Manager

April 30

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Momentus Technologies

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Momentus Technologies is a company renowned for its comprehensive venue and event management software solutions. By uniting cutting-edge technologies and industry expertise, Momentus helps organizations manage a diverse range of events across various spaces such as convention centers, corporate settings, stadiums, arenas, and arts & culture venues. The company's platform integrates various tools like CRM, booking, event management, and reporting, allowing seamless access to data and streamlined processes for users. With a focus on optimizing space utilization, improving operational efficiency, and enhancing the overall event experience, Momentus Technologies empowers users to deliver extraordinary moments and maximize revenue.

Event management software • Event scheduling software • CRM purpose-built for the events industry • Event booking software • ERP software

201 - 500 employees

Founded 1985

☁️ SaaS

🏢 Enterprise

📋 Description

• We are looking for a client-centric Account Manager to join our team. • This role is ideal for someone who excels at nurturing and growing client relationships. • As a key point of contact for our clients, you’ll play a strategic role in driving long-term partnerships and sustainable revenue growth. • Build and maintain strong, trust-based relationships with key clients, ensuring high levels of satisfaction and engagement. • Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines. • Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies. • Collaborate closely with product, marketing, and support teams to tailor solutions to client needs. • Lead strategic account planning, including quarterly business reviews and renewal strategies. • Negotiate contracts and renewals with a focus on value creation and long-term success. • Monitor account health and proactively address any issues or risks. • Track account performance, client feedback, and usage metrics to inform strategies. • Stay current on industry trends, client business challenges, and competitive landscape. • Occasionally pursue and close strategic new business opportunities that align with target markets or current client portfolios.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or a related field. • 2+ years of experience in account management, or sales roles in a SaaS company. • Proven ability to manage and grow key accounts, drive retention, and deliver exceptional client experiences. • Strong interpersonal, communication, and relationship-building skills. • Confidence in negotiation and problem-solving, with a proactive and client-first mindset. • Experience using CRM platforms (Salesforce preferred) and other client management tools. • Ability to manage multiple accounts and priorities with strong project management skills. • Excellent presentation and storytelling abilities, both one-on-one and in group settings. • A strategic thinker who understands sales cycles, business value, and customer lifetime value. • Sales or account management certifications are a plus. • Willingness to travel occasionally for client meetings and events.

🏖️ Benefits

• Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral up to 8k • Unlimited Time Off: Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well-being matters. • Paid Parental Leave: Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments. • No Dress Code: Express your individuality! Smart, independent people like you choose what they wear. • Smart & Grounded Team: Our colleagues are the best of the best. They're not just smart; they're down-to-earth and will inspire you to be your best every day. • Flexible Career: We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job. • Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.